COVID-19 Updates

The financial and personal well-being of our members and employees is our highest priority. We are taking the necessary precautions to keep everyone safe while trying to limit impact to account accessibility.  For information referring to COVID-19, please refer to the Center for Disease Control (CDC) and the World Health Organization (WHO).

Please know that your money is safe and you have several options for managing your account and contacting us. We are here to serve your financial needs during this difficult time.

Click for more information:


Online and Mobile Banking

You also have account access 24/7 through Online Banking and our Mobile App.

Online Banking

  • Log in to Online Banking here, where you are able to:
    • Transfer money between accounts, to family, and/or friends
    • Pay Bills
    • Make a Loan Payment
    • Set up Alerts
    • Change/Update your address
    • Manage your Debit Card

Mobile App

Unable to Make a Payment

Economic Impact Payments

 The Federal Government recently announced details regarding the distribution of economic impact payments, which many of you may receive. The vast majority of people do not need to take any action. Payments will begin in early April and will be directly deposited where possible. We urge everyone to be mindful of the potential for fraudsters to take advantage of these payments. The IRS has established an FAQ page with further info.

Paycheck Protection Loan Program

UniWyo is currently implementing its SBA Paycheck Protection Loan Program. We will have more information on this shortly. Please hold off on submitting applications until we are live with the program. In the meantime, please feel free to leave your contact information here and when the program is live, we will notify you. 

How to Receive Updates

Any closures and operation updates will be posted here, on our homepage, and social media channels. 

If you would like to opt-in to receive text and/or email updates:

  • Text "UniWyo" to (888) 991-7452 to receive text updates
  • Click here to provide your email address to receive email updates

Hours of Operation and ATM Locations

  • 2020 Grand Avenue, Laramie
    • Lobby is closed until further notice
    • Drive Thru is open
      • Monday - Friday, 9:00am - 5:00pm
      • Saturday, 9:00am - 1:00pm
  • UW Campus Branch is closed until further notice
  • 5249 Yellowstone, Cheyenne
    • Lobby is closed until further notice
    • Drive Thru is open
      • Monday - Friday, 9:00am - 5:00pm
      • Saturday, 9:00am - 1:00pm

Debit Card

To have your debit card turned off and/or replaced

  • Text or call (307) 721-5600
  • Online chat feature, click "Live Help" on the upper right corner
  • Chat feature within the Mobile App.
    • Choosing the menu in the upper right
    • Click on 'Support'
    • Then 'Start a Conversation'
  • In the Mobile App, choose the Menu and click on account
    • Choose the account your debit card is tied to
    • Then Card Management, click on the debit card
    • Then toggle it on/off or report it lost/stolen
  • In Online Banking, choose Account Settings and ATM/Debit Card
    • Choose the card you would like to block

Credit Card

If you have the UniWyo Platinum Advantage VISA Credit Card, eligible cards automatically have the ability to skip two payments between May 1st and June 30th. The minimum payment due will appear as $0.00. For cards not automatically eligible, you will see a minimum payment due. If you are unable to make your payment, please contact UniWyo Member Solutions at (307) 721-5658 or email membersolutions@uniwyo.com.

Withdrawals and Deposits

Withdrawals can be made:

  • Drive Thru at 2020 Grand Avenue, Laramie; or 5249 Yellowstone Road, Cheyenne
  • At one of our ATM Locations. We have increased the daily withdrawal limits at all ATM Locations.

Deposits can be made:

  • Drive Thru at 2020 Grand Avenue, Laramie; or 5249 Yellowstone Road, Cheyenne
  • Using Mobile Deposit through our Mobile App
  • At our 24-hour night drop  at 2020 Grand Avenue, Laramie; or 5249 Yellowstone Road, Cheyenne
  • At one of our Laramie ATM Locations that accepts deposits:
    • TNT Motorsports, Corner of Snowy Range & Colorado
    • McWhinnie Hall on the UW Campus, just outside our UW Campus Branch
    • 2020 Grand Avenue Drive Thru
    • 1610 E. Reynolds

Safe Deposit Boxes

To access your Safe Deposit Box, you may request a day and time here.

Or, please visit us in the drive thru at 2020 Grand Avenue, let us know, and we will be able to assist you.

Auto, Home Equity, Personal and Other Loans

Unable to Make a Payment?

  • Unable to make your payment? If this situation is causing you financial stress, please reach out to a Member Solutions Officer to explore your options, by calling (307) 721-5658 or email membersolutions@uniwyo.com
  • UniWyo also offers Skip-A-Pay. During this time, members have the opportunity to skip up to two monthly payments during the months of March, April or May with no fees. Click here to enroll or call us at (307) 721-5600.

Make a Payment:

  • Make a Payment Online using your debit card or your bank routing and account number
  • Within Online Banking:
    • Transfer a payment from your account to your loan or credit card
      • Choose Transfer, New
      • Follow on screen prompts
    • Use Bill Pay to make a payment
      • Choose Bill Pay
      • Click on a Payee or 'Add Payee' to create a new Payee
      • Follow on screen prompts
  • In the Mobile App
    • Transfer a payment from your account to your loan or credit card
      • Choose Menu, Transfer, Make a Transfer
      • Follow onscreen prompts for the 'from' and 'to' accounts
    • Use Bill Pay to make a payment
      • Choose Menu, Payments, Make a Payment
      • Choose a Payee from the list OR choose '+' in the upper right corner to add a new Payee
      • Follow the on screen prompts
  • Text or call (307) 721-5600
  • Online chat feature, click "Live Help" on the upper right corner
  • Chat feature within the Mobile App.
    • Choosing the menu in the upper right
    • Click on 'Support'
    • Then 'Start a Conversation'

New Loans:

  • No need to come into a branch, all loans can be done electronically and over the phone by calling (307) 721-5600, Option 1, or direct at (307) 721-5607
  • Apply for a new Loan Here
  • Have a question, but not ready to apply? Submit an Inquiry Here

Existing Loans:

  • Refinance your loan? Contact our Loan team using one of the options listed under New Loans

Mortgages

Unable to make your payment?

New mortgage or refinance?

Business/Commercial Loans

Unable to make your payment? If this situation is causing you financial stress, please reach out to Centennial Lending, the business/commercial loan partner of UniWyo. Email Doug Christie at Doug.Christie@centennial-lending.com or Doug Giorgetta at DGiorgetta@centennial-lending.com

Student Loans

Unable to make your payment? If this situation is causing you financial stress, please reach out to Student Choice, the private student loan partner of UniWyo, through their website or by calling (800) 723-2210.

Please note, recent announcements by government officials, such as interest waived and suspended loan payments, apply only to federal student loans.

Fees

Until further notice, non-sufficient funds (NSF) fees, overdraft protection fees, and courtesy pay fees on debit cards have been reduced to $0.01.

Fraud

Information on how to protect yourself from fraud and what to do if you've been a victim of fraud is coming soon.

Contact Us

  • Text or call (307) 721-5600
  • Online chat feature, click "Live Help" on the upper right corner
  • Chat feature within the Mobile App.
    • Choosing the menu in the upper right
    • Click on 'Support'
    • Then 'Start a Conversation'